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Michelle Snyder is an experienced professional in customer success and account management, currently serving as the Senior Customer Success Manager at MGID since December 2023. Prior to this role, Michelle held various positions at RevContent, including Head of Account Strategy for Publishing and SMB Manager, contributing to strategic account growth and management from July 2021. Michelle's earlier roles include Customer Success Manager at KnowBe4, Account Manager at RevContent, and Account Manager/Coordinator at PowerChord, where responsibilities involved directly managing client relationships, project coordination, and strategy development. Michelle's career also includes experience in client services at Prestige Spa Covers and product coordination at Machining and Fabricating Inc. Michelle holds an Associate's degree in Behavioral Sciences from Macomb Community College.