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Rishabh Nagpal currently serves as the Assistant Sales Manager at Lindt & Sprüngli (Canada), Inc. since July 2024, following a position as a Customer Experience Associate at Scotiabank earlier in 2024. Rishabh's experience at Lindt & Sprüngli from July 2022 involved supervising sales and leading a team, significantly enhancing customer service and achieving an 11% increase in conversion rates. Prior to this, Rishabh worked as a Senior Account Executive in Digital Media at Avian WE, successfully managing high-profile campaigns and improving project delivery timelines. Rishabh also held various roles in marketing and communications at companies like Binary Semantics Ltd. and MCaffeine, contributing to significant growth in brand engagement and sales. Rishabh's educational background includes a Business Administration degree from York University in 2023 and a Bachelor of Business Administration in Marketing from Symbiosis International University.