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Jenn Archibald has 7 years of work experience in Renewals Account Manager roles. Jenn started their latest role at MFGS, Inc. in June 2021 and manages a book of business of over 250 accounts for USD $11.5 million in ARR. In this role, they oversee the customer life cycle, conducts quarterly business reviews with clients and executives, and prepares business proposals, quotes, and contracts. In their previous role at Micro Focus, they achieved an average of 120% Net Retention Rate for 8 consecutive years and managed a book of business with 250 clients of over $20 million ARR. Jenn prepared and submitted sales contracts, negotiated prices and terms of sales and service agreements, and met and exceeded KPIs through lead conversions and prospecting activities.

Jenn Archibald earned a Bachelor of Business Administration (B.B.A.) degree with a focus on Sport and Fitness Administration/Management from the University of Colorado Colorado Springs in the years 2010-2014. Jenn also obtained a certification in Customer Service, but there is no information available about when or where they obtained it.