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Janne Lampinen is an accomplished professional with extensive experience in customer experience, digital transformation, and product management. Currently serving as the Director of Customer Experience at Metso Outotec since September 2020, Janne leads efforts in digital customer interfaces and software UX design. Prior roles at Outotec included Senior Manager for SPM Digital Service Solutions and Digital Transformation Manager, focusing on advancing digital solutions and global digitalization strategies. Previous experience at GE Healthcare involved responsibilities as OEM Business Manager and Global Product Manager, overseeing product lifecycle management and OEM operations. Janne's career began at Datex-Ohmeda, where leadership roles spanned product marketing and delivery services management. Janne holds a Master of Science in Industrial Engineering and Management from LUT University.