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Mandeep S. Lali BEng (Hons) MSc FIRSE FCMI FInstLM MIET MIoD serves as the Acting Senior Vice President and Executive Vice President & Chief Operating Officer for Subways at the Metropolitan Transportation Authority since July 2022, contributing to the mission of "Keeping New York Moving." Previously, Mandeep held multiple pivotal roles at Otis Elevator Co. from November 2015 to May 2022, including Executive Board Director overseeing strategic direction, project management, and operational transformation. Significant accomplishments include leading the Pan TfL Crossrail Program, which received the Project of the Year Award from Elevator World magazine in January 2024. Prior experience at Transport for London from August 2002 to November 2015 encompasses leadership roles in signals and power projects, focused on enhancing engineering and operational efficiencies across various initiatives. Mandeep’s expertise spans strategic management, change management, and infrastructure development, consistently driving improvement in service levels and asset availability.