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Theresa Love-Hug currently serves as a Board Member at Metropolitan Community College since January 2023 and has been with FNBO since January 2014, holding multiple roles including Escalation Support Manager of Personal Banking, Retail Supervisor, and Personal Banker in Customer Care. In these positions, Theresa focuses on developing customer relationships, sales development, and coaching bank staff on financial products and sales techniques. Prior experience includes roles at Mutual of Omaha, where Theresa worked as a Policy Service Specialist and Policy Service Analyst, emphasizing quality control and compliance in policy inquiries. Additionally, Theresa has a background in the hospitality industry, having served as a server at both Horseshoe Casino and Ameristar Casino. Education has been pursued at Metropolitan Community College.