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Lila Benayoun was appointed Chief Operating Officer (COO) of MetroPlusHealth in September 2022, where she leads transformation initiatives designed to foster growth, innovation, and operational excellence. As COO, Lila is also responsible for plan operations, member retention, provider relations, project management office, organizational process improvement, and the launch of OneX, MetroPlusHealth’s new Management Service Organization.

Lila joined MetroPlusHealth in 2021 as the Deputy Chief Operating Officer. She joins MetroPlusHealth from Partners Health Plan, where she served as Chief of Operations. Lila holds more than 20 years of industry leadership experience in leading new managed care markets, new product launches, advancing operational excellence, and outstanding service experiences.

Lila holds a B.S. in Health Information Management from Temple University and has completed post-graduate studies at Columbia University, focusing on Strategic Growth.