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Joanna Bosquet has extensive experience in customer service and sales operations, currently serving as Sales Field Operations Supervisor at MetroPlusHealth since May 2014, previously holding the position of Marketing Representative. Prior to this role, Joanna worked at GEICO as a Customer Service Representative from December 2012 to May 2014, focusing on customer inquiries and maintaining detailed records of interactions. Joanna's experience also includes a tenure as a Bank Teller at Wells Fargo between March 2011 and December 2012, where responsibilities included managing financial transactions and customer services. Earlier in the career, Joanna was a Regional Coordinator at the National Traffic Safety Institute Inc. from June 2004 to March 2011, overseeing call center operations and staff training, while also representing the company at national trade shows.