Keeley Lynn is an experienced Customer Relations Manager at Metro Bank (UK), where leadership responsibilities include managing teams that address fraud-related complaints and those involving the executive team and the Financial Ombudsman. Previously, Keeley served as a Lead Customer Relations Specialist, overseeing specialist complaints while maintaining strong customer relationships. Prior experience at HSBC includes roles such as Assistant Store Manager and Learning and Development Specialist, focusing on training and development initiatives for new hires. Early career experience includes working as a Store Assistant at B&Q. Keeley’s educational background includes studies at SEEC College and Greensward Academy.
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