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Fadi Dawood has a solid background in information technology and support, with experience spanning multiple roles and companies. Fadi is currently serving as the Director of IT & Support at Metro Wireless, where they have successfully established and streamlined various departments to enhance internal processes and boost productivity. Fadi is responsible for crafting comprehensive technology roadmaps and overseeing internal technology spending to ensure efficiency and minimize waste.

Prior to their current role, Fadi worked as an IT Manager/Senior Network Engineer at Cutting Edge Computers Inc. Here, they led a team of professionals to support enterprise-wide IT initiatives and cater to business unit requirements. Fadi played a pivotal role in negotiating IT service sourcing and contracts, ensuring cost-effective and reliable solutions. Fadi also supported new business initiatives by defining IT requirements and overseeing project implementations and technology purchases.

Before their time at Cutting Edge Computers Inc., Fadi served as an IT Team Lead at JEITA GROTTO (MAPAS). In this position, they managed information technology and computer systems, recruited and trained employees, and implemented systems, policies, and procedures.

Fadi also held the role of Lead Network Administrator at DATA LAND, where they maintained the existing network infrastructure and delivered enterprise-wide initiatives through collaboration with internal and external stakeholders. Additionally, they worked as a Network Administrator at ATC Inc., providing day-to-day production support, implementing data connectivity, and troubleshooting server and data network problems.

Overall, Fadi Dawood has demonstrated their expertise in IT and support through their diverse roles and accomplishments throughout their career.

Fadi Dawood obtained an Associate's degree in Cyber Security from Baker College in an unspecified year before 2019. Fadi then pursued a Bachelor's degree in Computer Science from Baker College, which they completed in 2022.