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Lilian Y. is a seasoned professional in Agile methodologies, currently serving as a Sr. Scrum Master at Metro Social Media since April 2022. Prior to that, Lilian held the position of Scrum Lead/Project Manager II at American Express for a brief tenure in early 2022. With extensive experience as a Sr. Scrum Master at ITC Management Group from January 2018 to December 2021, Lilian facilitated various Scrum ceremonies and participated in Scrum of Scrums meetings. Earlier roles include Project Coordinator/Assistant Manager at Law Brothers Co. Ltd and Field/Admin Assistant at Cambridgeshire Care Agency Ltd. Lilian holds an MSc in International Hospitality Management from Cardiff Metropolitan University, an MBA in Marketing from Anglia Ruskin University, and a BSc with a double major in Women's Studies and Journalism & Mass Communication from the University of Buea.