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Javier Letelier is a skilled professional with extensive experience in customer analytics and project management within the financial and retail sectors. Currently serving as Customer Senior Analyst at MetLife Chile since December 2023, Javier previously worked as a Client Services Consultant at Provida AFP and as Project Marketing Manager at SMS Sudamérica, focusing on customer communications and retention strategies. Prior experience includes key roles in planning and forecasting at Walmart Chile, along with various positions at BAT and Samsung Electronics, where Javier specialized in market integrity and consumer insights. Educated at Universidad Tecnica Federico Santa Maria, Javier holds a degree in Commercial Engineering.