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Arno van Klaveren CITRM is an experienced interim manager and service manager with a diverse background in IT and project management. Current roles include Interimmanager at Metis Network and Service Manager at Regionale ICT-Dienst Utrecht, where responsibilities involve updating service level agreements and service portfolios. Previous experience includes managerial positions at ANWB, Radboudumc, and SLTN Inter Access, focusing on team leadership, process improvement, and cloud migration. Arno van Klaveren has also initiated the ZO-Delft.nl platform to support entrepreneurs and has worked as a self-employed interim manager since 2010, demonstrating a strong capability in transforming and managing teams across various sectors. Educational qualifications include certifications in Project Management (Prince II and Scrum) and a recent education at Nyenrode Business Universiteit.