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Mensah Abunu is a seasoned professional with extensive experience in service delivery management and customer service. Currently serving as a Service Delivery Manager at Methods since July 2021, Mensah previously held similar roles at the Department of Health and Social Care and the Ministry of Justice UK, where responsibilities included overseeing service delivery operations. Prior to these roles, Mensah worked as a Service Desk Manager and Senior Customer Service Advisor, gaining valuable expertise in customer engagement and support. Mensah holds a second-class degree in Information Technology from Middlesex University.