Maudrie Smith is the Director of Customer Care Operations, Internal Events and Communications at Metergy Solutions Inc. Previously, Maudrie held several managerial positions at Bell Canada, Virgin Mobile Canada, Yak Communications, and Enercare Inc., where they led teams responsible for customer service, billing operations, and credit management. At Bell Canada, Maudrie successfully reduced enterprise disputes by 80% and managed a $1 billion receivable profile. Their career reflects a strong focus on operational efficiency and team leadership in customer care.