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Matt Bavaro has extensive work experience in customer success and marketing roles. Matt currently serves as a Senior Customer Success Manager at Metadata, where they help B2B marketers automate their paid campaigns and drive revenue. Prior to this, Matt worked at Medallia in various customer success roles, including Senior Manager and Manager, where they assisted organizations in creating a culture that values every person and every experience. Matt also worked as a Strategic Account Director at Conductor, Inc. and held customer success director positions at Oracle and Responsys. Matt's earlier experience includes roles at Hanover Direct, BMG Columbia House, and BMG Distribution, where they gained skills in internet brand management, online marketing, and merchandise management.

Matt Bavaro attended the NYU Stern School of Business, where they pursued a Bachelor of Science degree in Marketing. Matt completed this degree, but the specific start and end years of their education at NYU Stern are not provided. In addition to their degree, Matt Bavaro obtained the Medallia Customer Experience Professional Certification from Medallia in November 2022.