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Tori Lam is a seasoned professional in product management and design, currently serving as Manager at Meta since April 2022 while also fulfilling the role of Service Delivery Manager at Crystal Equation Corporation. Prior experience includes Product Manager positions at BNY Mellon and Bank of America, where Tori managed various products, including Office 365 and SharePoint. Tori's expertise is further complemented by a background as a Certified Six Sigma Black Belt at Merrill Lynch, focusing on process design and improvements. Tori holds a Bachelor's degree in Electrical and Electronics Engineering from NYU Tandon School of Engineering.