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Helen McCourt is a seasoned professional in customer analysis and document composition, currently serving as a Senior Customer Analyst at Messagepoint since January 2022. Helen's career includes roles as a Product Owner at AXA, Project Manager at a family property business, and Customer Communications Manager at both Utility Warehouse and GM Financial. Additional experience includes consultancy and management positions at Lloyds Banking Group, McCourt Consultancy Limited, Opus Trust Marketing, and Cap Gemini, as well as a significant role with AVANTIAS as a Document Composition Consultant. Helen holds a Master's degree in Computer Science from the University of Bedfordshire and a Bachelor's degree in Information Systems with Business from the University of Northampton.