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Corinne Macdonald is a Customer Success Manager currently employed at Sinch MessageMedia since August 2022, where responsibilities include training clients and addressing their inquiries. Prior to this, Corinne held the position of Account Manager at Theta (NZ) from September 2021 to July 2022 and worked as a Customer Success Manager at Diligent Corporation from November 2018 to September 2021, assisting clients with various questions and concerns. Corinne's career in customer success began as an Associate Customer Success Manager at ACC NZ, followed by a role as a Customer Experience Representative. Corinne holds a Bachelor of Applied Science in Forensic Science and Technology, with a focus on Anatomy, from the University of Otago, completed in 2017.