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Teresa is Head of Client Services at CMi Merryck where she works closely with the management team in supporting efforts to drive business development and marketing and events initiatives. She oversees the Client communications strategy for the business, manages both the client and mentor quality control process and provides ongoing operational support to all the Faculty Members. Teresa is also responsible for maintaining CMi Merryck's customer relationship management system (Salesforce) for Australia/New Zealand to generate meaningful reports for the management team for business development and throughout the client's mentoring life cycle.