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Karen Smyth is an experienced professional in digital banking and marketing, currently serving as Senior Manager for both Digital Banking and Digital Marketing at Meridian Credit Union since August 2018. Prior to this role, Karen held various senior management positions at CIBC from August 2010 to August 2019, where responsibilities included managing a multilingual team of digital content writers and leading editorial strategy initiatives. Earlier experiences include serving as Communications Specialist at Access Copyright, where Karen produced and managed copy for diverse mediums, and as Marketing Coordinator at Emerald Financial Group, collaborating on comprehensive marketing initiatives. Karen began a career at RBC as an Analyst/Editor for policy documentation, focusing on readability and adherence to standards. Karen holds education from Ryerson University and George Brown College.