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Holly Marx, MHA, is an experienced healthcare professional currently serving as the Performance Initiatives Manager at Mercy since October 2024. Previously, Holly held positions as the Workforce Strategy and Optimization Manager at SSM Health from December 2022 to July 2024, and as a Member Services Advisor at CareJourney from January 2022 to November 2022. Prior roles also include serving as a Population Health Advisor at Lightbeam Health Solutions and as a Provider Services Liaison at Lumeris. At Johns Hopkins Hospital, Holly worked from June 2018 to July 2019 as a Project Analyst and Grants & Contracts Specialist for the Neurosurgery department, managing space and overseeing grants and contracts. Holly holds a Bachelor's Degree in Health Sciences and a Master's Degree in Health Administration, both from the University of Missouri-Columbia.