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Mahak Jhamb is a seasoned professional with extensive experience in digital transformation and innovation across the finance and technology sectors. Currently serving as the Europe AI and Innovation Leader at Mercer since January 2023, Mahak focuses on developing AI solutions to address complex business challenges. Previous roles include Digital Product Portfolio Leader and Delivery Manager at Joint Venture Great-West Life & AIB, and Lead Consultant at Aviva Life & Pensions UK Limited, where Mahak defined operational models and organizational structures. Additional experience encompasses senior consulting roles at Allianz Partners, AIB, and NTT DATA Services, emphasizing business process modernization and customer experience enhancement. Mahak holds an Executive MBA from Trinity Business School and degrees in Information Technology and Electronics and Communication Engineering.