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Simon Bradley serves as the IT Service Assurance Lead at Mercedes-AMG Petronas Formula One Team since April 2020, where responsibilities include designing and implementing IT Service Management processes, performing governance audits, and managing Service Improvements across IT processes. Previously, Simon held the position of Global IT Process Manager at Oxford University Press and Value Retail, overseeing compliance audits and service management processes. Additional roles included Global Process Analyst and System Development and Support Analyst at Oxford University Press, and various positions in technical support and customer relations within organizations like Elsevier and British Gas Business. Simon's extensive experience spans multiple IT Service Management frameworks, focusing on continual service improvement and operational efficiency.