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Ninfa Munoz is an experienced professional with over two decades in project and operational management. Currently serving as the Operational Cross Services Team Lead at Daimler AG since March 2003, Ninfa leads a cross-functional team focused on aligning Daimler's strategy with a customer experience-centric approach in Mobility as a Service. Previous roles include Project Manager for initiatives related to software standardization at Movistar Spain and various consulting positions at ONI, KPMG, and Exact, where Ninfa specialized in business process improvement and ERP solutions. Ninfa holds multiple degrees, including an MBA from Universidad Complutense de Madrid and a Business Expert certification from thePowerMBA, showcasing a solid educational background in business administration and management.