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Brian Takeda is an experienced Implementation Specialist who has worked in various technical support roles at different companies. At Mercatus Technologies Inc., Brian served as a Zendesk Administrator and JIRA Admin, among other responsibilities. Brian also worked at Intelex Technologies Inc. as a Senior Support Analyst, where Brian dealt with high-level real-world problems for clients. Brian's diverse work experience includes a role in maintenance at Dundas Custom Brew, a family business, and as a Level 3 Technical Support analyst at Millennium Care Inc. Throughout their career, Brian has demonstrated a strong technical skillset and a dedication to providing quality support to clients.