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Yenny Patricia Reyes Palacios has extensive experience in human resources management, currently serving as an Employee of Human Resources and Environmental Responsibility at MERCANZA since July 2018. Prior experience includes a role as Human Resources Technician at TROME S.A. from October 2006 to February 2009, where responsibilities involved telephone support and administrative tasks. From February 1997 to April 2006, Yenny held the position of National Director of Human Resources at Universitaria de Santander UDES, managing employee statistics, overseeing terminations, and ensuring final settlements. Earlier in the career at the same institution, Yenny served as an Executive Assistant to the Director of Human Resources, focusing on administrative duties and the issuance of employment and income certificates. Yenny holds a Specialization in Business Management from UDES and a degree in Financial and System Administration from the same university.