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Rick Kopfensteiner is a seasoned professional with extensive experience in client success and sales management across various organizations. Currently serving as a Client Success Partner at WDHB and a Sales Manager at Mentimeter, Rick has previously held significant roles including Managing Director Sales and account management at Q4, Senior Customer Success Manager at Achievers, Market Director at WE, and Director of Customer Loyalty at EF Educational Tours. Rick's expertise lies in client engagement, strategic program implementation, and driving product adoption to enhance customer satisfaction. Rick holds an Honours Bachelor of Arts degree from the University of Toronto Mississauga and a Certificate in Information Technology from Sheridan College.