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Matt Metcalf is an experienced Information Technology professional with a robust background in infrastructure support and help desk analysis. Currently serving as an Infrastructure Support Analyst at Menorah Park since December 2021, Matt has previously held roles as an Information Technology Support Analyst and Information Technology Help Desk Analyst within the same organization. Prior experience includes working at KeyBank as a Lockbox Specialist and at Cardinal Credit Union as a Student Teller. Matt holds a Bachelor of Science degree in Information Technology from Kent State University, achieved in December 2021, and an Associate's degree in Information Technology from Lakeland Community College, obtained in 2019.