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Firdaus Hasbullah is a seasoned technology professional with extensive experience in network support and technical account management. As a Professional Services Consultant and Technical Account Manager at Menlo Security Inc. since June 2019, Firdaus has leveraged previous expertise gained from roles at F5 Networks, including Network Support Engineer Lead and Network Support Engineer, where responsibilities encompassed case management, technical support, and customer communication. Prior experience includes positions as a Network Analyst at The Goodyear Tire & Rubber Company and as a Network Engineer at Citi, showcasing a robust background in IT infrastructure and network management across diverse industries. Firdaus holds a Bachelor of Information Technology from Edith Cowan University and a Diploma in Internet Computing from Temasek Polytechnic, specializing in Computer Systems Networking and Telecommunications.