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Amy Tyndall has extensive experience in product support and client relations, currently serving as the Product Support Team Lead at Meltwater since May 2018, where leadership of African operations for Product Support in EMEA is a primary responsibility. Previously, Tyndall held various roles at Meltwater, including Senior Product Support Expert and Business Consultant, focusing on enhancing client engagement and product adoption. Additional professional experiences include managing public relations and events at Harbour House Group, social media management at After Hours, and a hospitality role at La Colombe. Tyndall's educational background includes a Postgraduate Diploma in Management from the University of Cape Town, complemented by a Bachelor of Commerce focused on Business Management.