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Adriana Last is an experienced professional in risk management and customer support within the financial services sector. Currently serving as the Director of Risk Operations at Melio, Adriana previously managed compliance, customer support, and risk management teams as the Head of Customer Relationships department since July 2017. Prior experience includes leading a multilingual customer support team at TOYGA, achieving a 97% satisfaction rate, and overseeing finance and risk management teams at Trade FXL. Adriana's career began with roles in customer service and quality management, demonstrating a commitment to operational excellence and client satisfaction. Educational qualifications include ongoing studies in International Business Marketing at Birkbeck, University of London, alongside degrees in Quality Cost Management and Mechanical Engineering.