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Clare Dhillon is a seasoned payroll administrator with extensive experience in managing payroll processes across various organizations. Currently at Melba Support Services since September 2019, Clare oversees the fortnightly payroll for approximately 250 employees using ADP and provides high-level customer service for employee queries. Prior experience includes a role as Payroll Associate at National Australia Bank, where Clare served as a payroll subject matter expert supporting a processing team in Bangalore and managing payroll for over 30,000 employees. Additional experience includes positions at Colonial First State Custom Solutions, Grant Thornton Australia, SKILLED Group, and Stellar Asia Pacific, collectively encompassing responsibilities such as end-to-end payroll processing, complex query resolution, process improvement, and stakeholder collaboration. Clare holds a traineeship in customer service from TAFE, completed between 2002 and 2003.