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Brad Allen is an experienced IT professional with a diverse background in helpdesk and desktop support across multiple organizations. Currently serving as an IT Helpdesk Specialist at Meissner Filtration Products since March 2022, Brad has previously held roles such as Help Desk Specialist 3 at York Risk Services Group/Sedgwick and IT Desktop Systems Specialist at Semtech. Career highlights include the successful rollout of an IP phone system for 250 users, implementation of mobile device management, and achieving a 98% satisfaction rating on evaluations. With a degree in Cisco Networking and extensive experience managing technical support for users across various industries, Brad Allen demonstrates a strong commitment to customer service and operational excellence. Additionally, Brad has a history of coaching young swimmers, fostering both competitive skills and sportsmanship.