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Natalia Franklin has a diverse work experience in project management and customer service. Natalia began their career as a Sales Customer Service Team Leader at Ava's Flowers in 2010, where they supervised employees, managed high call volumes, and exceeded team goals. In 2017, they joined Veeva Systems as a Senior Project Coordinator, where they supervised pharmaceutical events, ensured quality standards, managed costs, and resolved financial discrepancies. Finally, in 2022, Natalia joined Medrio as a Senior Project Coordinator, and then transitioned to the role of Project Manager in 2023.

Natalia Franklin's education history includes attending William Paterson University of New Jersey, although the specific years of enrollment, degree obtained, and field of study are not provided.