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Kathleen Driscoll is an experienced professional in training and compliance, currently serving as a Benefits Training and Compliance Specialist at MedPOINT Management since February 2019. Prior to this role, Kathleen worked at AIG from June 2008 to August 2018 as a Senior Business Process Manager, where responsibilities included designing and facilitating training programs and developing job aids. Kathleen also held the position of Senior Manager of Training and Quality Monitoring at AIG, managing training teams and quality monitoring for Service Operations. Earlier in their career, Kathleen was a Medicare Sales Trainer at Blue Shield of California from April 2004 to February 2008, focusing on product cycle training for sales representatives. Kathleen holds a Bachelor's Degree in Music from California State University, Northridge, completed between 1979 and 1984.