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Noel Negron is an experienced customer support and IT management professional with a career spanning over two decades. Currently serving as the Customer Support Manager for North America at Medius since May 2017, Noel manages the Help Desk Support team and is responsible for team leadership, performance reviews, training, and client communication. Previous experience includes a role as IT Manager at Canali USA, where Noel ensured optimal IT infrastructure performance, and similar responsibilities at Lester's Clothing and One Step Retail Solutions. Noel holds a Bachelor's degree in Psychology and Photography from The City College of New York.