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Madalyn Burns has extensive work experience in sales and content strategy. Madalyn most recently worked as a Content Strategist at Medicom Technologies Inc. since August 2022. Prior to this, Madalyn was a freelance writer starting from June 2022. From September 2021 to June 2022, they worked as a Business Development Manager at Speridian Technologies. Madalyn also has experience in sales, having worked at Citrix from October 2018 to September 2021. At Citrix, they held various roles including Digital Sales Representative, Corporate Sales Rep, and Account Manager.

Madalyn Burns attended Appalachian State University from 2011 to 2015, where they earned a Bachelor's degree in Social Work.