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Julian Hewitt is an experienced analytics and performance professional with a robust background in customer health and marketing analytics. Currently serving as the Head of Performance & Automation in Customer Health at Medibank since February 2020, Julian previously held senior roles at MYER and Officeworks, focusing on direct marketing analytics and optimization. With a significant tenure at Coles, including roles as the flybuys Analytics Manager and Partner Campaign Analytics Manager, Julian developed expertise in campaign design, execution, and analytics. Earlier career experiences include positions at Oakton, providing information management solutions for major clients, and roles at Coles Myer, focusing on customer analysis and GIS database assistance. Julian holds dual degrees in Geomatic Engineering and Information Systems from the University of Melbourne.