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Jayd Rhodes has a total of six years of work experience. Their most recent position is as a Customer Success Manager at Mediatool, which they started in November 2022. Prior to that, they worked as a Brand Specialist at Amazon in 2022. From 2019 to 2021, Jayd was a Client Service Manager at AC Activewear. Before that, from 2017 to 2019, they served as an Account Manager at Singh & Sons. In 2015 to 2017, Jayd was the Co-Founder & Account Manager at International Sourcing Agents & Logistics (Pty) Ltd. Their earliest role was as an Account Executive at Brandsmith in 2014.

Jayd Rhodes attended the University of Cape Town from 2010 to 2013, where they obtained a Business Science Honours degree with a specialization in Marketing. In addition to their formal education, they also completed a Digital Marketing Short Course at GetSmarter in September 2016, and recently obtained a certification in SQL Fundamentals from DataCamp in August 2022.