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Iván Nieto Berruezo is a skilled support engineer with extensive experience in troubleshooting and technical support within the telecommunications and media sectors. Currently employed at MediaKind since January 2021 as an Ingeniero de soporte, Iván has previously worked for AirON Group from May 2015 to May 2022, providing expert support for Ericsson's Mediaroom systems and overseeing a multi-country OTT/IPTV solution for Telefonica. Prior experience includes a role as a Service Engineer at Ericsson, where responsibilities involved support for Vodafone Spain, along with administrative support for SAP Business Suite as an HR Administrator. Iván holds a degree in Ingeniero Tecnico en Telecomunicaciones, Sonido e imagen from Universidad Politécnica de Madrid, achieved in 2013, and possesses specialized technical skills in SAP HCM systems.