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Sherlyn Wong is a seasoned professional with extensive experience in customer care and engagement. Currently serving as a Senior Customer Care Manager at Mediacorp Pte Ltd since August 2017, Sherlyn oversees customer care operations, leads digital engagement initiatives, and collaborates with cross-functional teams to resolve complex customer issues. Previously, Sherlyn worked as a Financial Advisor at AXA Singapore, specializing in maternity protection, and as a Senior Communications Management Executive at Singtel, managing multiple product portfolios. Early career experience includes a role as an Internet Marketing Specialist at Creative Labs, where Sherlyn focused on marketing digital consumer products. Sherlyn holds a Bachelor of Computing in E-Commerce from the National University of Singapore and a Diploma in Info-Communications from Temasek Polytechnic.