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Alina Hackett is an experienced IT professional currently serving as an IT Helpdesk Engineer at Media Molecule since September 2023. Previously, Alina held the position of IT Support Engineer at Airbnb from October 2021 to April 2023, where responsibilities included managing hardware upgrades, conducting quarterly inventory assessments, and overseeing IT onboarding for new hires. Prior to Airbnb, Alina worked as an IT Helpdesk Engineer at Adobe, focusing on service improvement projects and inventory management. Other roles include IT Support / Junior Network Admin at Finscend Ltd. and various customer service positions at Altria Israel/NuMark Innovations, where team leadership and training were key responsibilities. Alina's educational background includes a recent course at BrainStation and a high school diploma from Summit K-12.