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Demet Ulusoy is a seasoned professional in customer experience management, currently serving as the Customer Experience Department Manager at MediaMarkt Turkey since October 2022. Prior experience includes roles as Customer Experience Executive at METRO Türkiye, Assistant Manager at Fibabanka, and Specialist positions at Koçtaş and Garanti BBVA Emeklilik. Demet's career commenced with a Marketing Intern position at Migros Ticaret A.Ş. and an internship at KALE Group. Educational qualifications include a Bachelor's degree in Industrial Engineering from Istanbul Technical University and a Master's Degree in Marketing from Istanbul Bilgi University. Demet is presently pursuing a Doctor of Philosophy in Business Administration at Bahcesehir University.