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Tanya Jones is a seasoned customer service professional with extensive experience spanning over three decades in various roles. Currently serving as the Customer Service Regional Manager at Medequip Assistive Technology Ltd since April 2015, Tanya manages a team across four depots in the northwest and handles escalated calls and complaints. Previous positions include Customer Service Manager at Bullen Healthcare and a variety of roles at npower, where Tanya excelled in customer administration, complaint resolution, and staff training. With foundational experience as a Machine Operator at Selectus LTD, Tanya's diverse background showcases strong leadership, operational management, and a commitment to customer satisfaction. Educational pursuits include multiple courses through Medequip and Npower, enhancing Tanya's professional skills and knowledge.