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Allison L. has a diverse work experience starting from 2004. Allison began their career as an HR Representative at Plymouth Rock Assurance Corporation and later moved on to work as an HR Representative/Consultant at Harvard Vanguard Medical Associates. In 2009, they joined HealthcareSource where they held various roles including Client Account Manager, Manager of Client Services, Director of Customer Success Management, Director Training & Client Success, Senior Consultant, Manager Support Services, Manager - Client Success, and Director of Client Success. In 2021, Allison joined PubNub as the Director of Customer Success, and in 2022, they became the Director of Account Management at Medely.

Allison L. earned a Bachelor of Arts degree with a major in Psychology and a minor in Economics from the University of Massachusetts Amherst from 2000 to 2004. Allison then pursued a Master of Business Administration degree in Business from Fitchburg State University, completing it from 2009 to 2011. Additionally, they obtained the certifications of SHRM Certified Professional (SHRM-CP) from SHRM in December 2015 and a PHR from HR Certification Institute - HRCI in 2006.