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Derrick Murphy II is an IT Operations Analyst II at MedCost, where responsibilities include preparing and documenting standard operating procedures, along with supporting and managing production and testing environments. Previously, Derrick served as an IT Operations Analyst, focusing on developing GoAnywhere Managed File Transfer projects and ensuring compliance with HIPAA regulations. Derrick's experience encompasses roles as a Field Engineer at Barrister Global Services Network, Lead Tech at Dell, and various positions in technology sales and coordination. Derrick holds a Bachelor of Science in Computer Science from Winston-Salem State University and possesses a wide-ranging background in technical support, data management, and customer service.