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Joette Ours is a skilled professional with extensive experience in academic advising and student support, currently serving as a Student Success Advisor at MedCerts since March 2022. Prior to this role, Joette Ours worked at Lord Fairfax Community College for nearly two decades, holding positions such as Academic Advisor, Educational Support Specialist, Office Manager, and Administrative Assistant. Joette Ours effectively managed casework for over 900 students in STEM and Health Professions, developed registration information sessions, and collaborated with faculty to enhance academic programs. Joette Ours holds a Master of Arts in Communication Studies, focusing on Corporate & Organizational Communication, from West Virginia University, along with a Bachelor of Arts in Communication Studies and an Associate of Applied Science in Information Systems Technology.