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Isabelle Davesne has extensive experience in customer service and account management within the insurance industry. Currently serving as Team Leader for Service to Customers at Medavie Blue Cross since May 2019, Isabelle previously held the role of Senior Account Associate at ARC Régimes Collectifs Inc. from September 2015 to May 2019, where responsibilities included client support, proactive customer service, and handling complex insurance inquiries. Prior experience includes positions at Croix Bleue du Québec, where Isabelle specialized in life and disability claims and contract management, and roles at Groupe TVA Inc. and JMB + Distribution, focusing on data entry and commercial assistance. Isabelle holds a Brevet de Technicien Supérieur in Tourism and Leisure from Lycée Honoré Romane and a Baccalauréat Littéraire from Lycée Victor Hugo.