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Helder Nicolau is an experienced professional in claims management and insurance, currently serving as a Claims Account Manager at MDS Group since June 2009, where responsibilities include gestão de sinistros. Prior to this role, Helder worked at Real Vida Seguros, S.A. in cobranças from April 2008 to April 2009, focusing on pré-contencioso collections. Earlier experience includes a technician position at Raposo & Valente - Shopfitting from April 2003 to April 2008 and an agent role in non-food procurement at SONAE from November 1997 to March 2003. Helder Nicolau holds a degree in Agente de Seguros from ASF, with expertise in both life and non-life insurance, and has educational background in hardware and networks from Instituto Ciências e Letras and Escola de Negócio e Administração.